My Call to the FTC on Consumer Retrieval Services
Following up on Consumer Retrieval Services, I decided to give a call today to my friends at the FTC. To see if in fact CRS was “working with” or being monitored by them, their phone numbers were run through a database to see if any information could be pulled up.
I gave the assistant the 4 numbers I have access to.
1-866-454-5109 which was the number to call back to order a package
And the 3 numbers listed with the BBB listing:
Phone Number:
(866) 454-5109
(602) 772-3157
Fax Number:
(602) 870-5703
The FTC had no knowledge of any of these numbers, and in addition when supplying the names of the owners of the business Paul Rosenburg and Frank Epifani they had no knowledge of these two names.
Perhaps there is a “secret bat phone” I am unaware of. For now, I’m lead to believe at this current time that CRS is not connected with the FTC – even though their business may be following “rules” to keep their business in tact.
I am truly saddened at this time by the information found. I would have liked to have found a quick and easy way for my friend Jim to get his money back but I am led to believe Consumer Retrieval Services is not the answer.
I encourage others who have been approached by this company – don’t take my word on anything and do your own investigation! In addition, I still invite anyone who has had success with this company to share your experience.
I questioned the manager at CRS a couple of days ago and had asked why their companies website was still not up. His reply to me was something along the lines of “that’s what got people in trouble in the first place.”
He explained the site was on the way, but was also well aware on the ease of creating fake testimonials and other nefarious tactics to convince the potential buyer. I have to wonder – is CRS using terms like FTC and BBB to instill a safe feeling to their future clients? A reminder – anyone can get on the BBB. Just because a business is there does not mean it is automatically safe. The FTC informed me that any agencies they are working with get listed on their website – and phone numbers would have been available in the database.
As I finish my bowl of Raisin Bran and scold myself for not doing “work” I should be doing right now I ponder the significance of meeting my friend Jim just a week ago, him telling me his scam story, and the call coming just a couple of days after that from CRS while I was in the room sitting next to him. Could there be some mysterious forces at work? Am I just highly alert to this type of thing having been though much of it myself? Just coincidence?
I can only report my findings here – and as always I hope them to be helpful to others.
To those who may get calls from this company, please ask questions and don’t be too quick to pull out that charge card. I encourage you to seek out others who may have experienced the same scam that you did (I’m referring to the scam that got you that call from CRS in the first place) and create a task force of your own. A mastermind group can accomplish many great things in a much shorter period and a cause that brings a group of people together can be not only a rewarding experience, but a great way to heal personally as well.
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