Website Moderators – Completely Unappreciated
Filed under: kimkins, membership sites, paid memberships, Tippy Toes, Uncategorized
I just returned from a visit over at Jeannie’s new blog.
Here is a quote from a letter from Kimmer (Heidi) to Tippy Toes (Jeannie), who at the time was still in support of the Kimkins Diet. For the record, Tippy no longer endorses Kimmer or Heidi Diaz.
If you are subpoenaed then of course you answer everything truthfully. Which is — all you know is Kimmer, you get paid to moderate (babysit) the forums and you don’t know anything about Kimmer’s “partners” — because you don’t. This is why the guy is doing this because he doesn’t know anything.
Kimmer kept Tippy in the dark. She really didn’t know a lot of what was going on. Tippy also trusted that Heidi was not lying to her. But what I got a kick out of here was Heidi referring moderators as babysitters. Moderators of large websites are not given the credit they deserve. They are not just “babysitters.”
Moderators are there to protect the site they are working for. Typically, someone chosen to moderate a site has great familiarity of the topic or niche of the site. They are there to support members, show them where to find information on the site when a member is lost. They protect the site against web spam, and automated scripts that sign up to sites for the purpose of spamming links across the web. Yes, there are scripts that go out and spam thousands of websites in one shot by finding forums and just spamming fake names and posts. Amazing huh?
Anyway, it is up to live people to spend hours of their time, not just to help the members of a site but to ensure the safety of those members and keep a site clean from spam and in tip top shape.
Some moderators are paid, and some are not and just do it for the love of the site. Either way, it is work, and it is a job. It should be respected. I don’t know why Heidi felt it necessary to add that term in there of “babysit” but I find it rude and disrespectful of Tippy.
Moderators are a way for a successful forum owner who is making money to outsource the real work that needs to be done to keep their site a continued great place for the members.
This paragraph is loaded with some other things, but I’ll save those for later.
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